We are always happy to hear from our customers and it is important to us that you can contact us easily. We have made several methods available for you to get in touch.
Our online support portal contains masses of useful information and you can find the answers to most questions there. Each time we are asked a question and the answer is not on the support portal we will add it to make the information available to any other customer who may need it.
Many customers prefer to email questions to us, when we receive an email we automatically create a support ticket and assign a reference number to your enquiry. All emails received will have a response within 4 working hours, usually within minutes. You will receive all replies by email. Registered users can also login to our Support Portal and view all current and previous emails you have sent to us or received from us.